POSITION OPENING

 

Teen Link Outreach & Education Specialist

Full-Time Position

 

 

JOB SUMMARY:  The Teen Link Outreach & Education Specialist is primarily responsible for presenting the Youth Suicide Prevention curriculum to junior and senior high school students; addressing stressors, healthy coping mechanisms and effective strategies for helping a friend in need.  Additional focus will be placed on raising awareness of the program’s services through community out­reach.  Some phone line supervision, program development and volunteer man­agement will also be expected.

 

QUALIFICATIONS AND EXPERIENCE NEEDED:

·        BA in social services or related field preferred

·        Experience in working with youth/ youth-serving agencies

·        Experience in mental health/crisis intervention/telephone helpline

·        Experience delivering trainings and presentations; public speaking background

·        Excellent written and oral communication skills

·        Demonstrated commitment to working with, and empowering, youth

·        WA State Driver’s License, insurance and access to a car

·        Ability to work some evenings and weekends

 

STARTING SALARY:  $12.00 hr., plus medical and dental insurance, vacation, sick leave, holidays and personal leave days.

 

TO APPLY:  No phone calls.  Send resume & cover letter to:

Daemond Arrindell, Youth Services Manager

CRISIS CLINIC

1515 Dexter Ave. N., #300

Seattle, WA  98109

or DArrindell@CrisisClinic.org

 

 

CLOSES:  Open until filled.

 

Crisis Clinic is an Equal Opportunity Employer.

 

 

 

                                                 1515 Dexter Avenue North, Suite 300, Seattle, Washington 98109  Phone 206.461.3210 Fax 206.461.8368

 

TEEN LINK OUTREACH & EDUCATION SPECIALIST

Competencies

 

A.  PHONE LINE SUPERVISION  (15%)

 

  1. Supervise Teen Link help line (approx.1- 2 shifts per month)

  2. Provide emotional support, specific behavioral feedback and assistance with community resource referrals to teen phone workers on shift.

  3. Provide debriefing as necessary for teen phone workers after calls/shifts.

  4. Assess needs, problems, concerns of phone workers and clearly communi­cation those to Youth Services Manager.

  5. Assure accurate data collection of calls by teen phone workers and evalu­ate teen phone workers, as assigned by Youth Services Manager.

  6. Assist with evening projects, such as mailings and volunteer inquiries, as assigned by Youth Services Manager.

 

B.  COMMUNITY OUTREACH AND EDUCATION  (60%)

 

1.      Deliver youth suicide prevention presentations and Teen Link program pres­entations to schools and youth-serving community agencies.

2.      Represent program by staffing booths at youth serving community events and fairs (requires weekend flexibility during summer months)

3.      Foster collaborations with schools and other youth-serving organizations, particularly those that serve ethnic minority youth.

4.      Recruit teen/adult volunteers for Youth Suicide Speakers Bureau

5.      Assist in production and distribution of the Where to Turn for Teens resource guides and other program materials.

 

C. PROGRAM DEVELOPMENT & VOLUNTEER MANAGEMENT ASSISTANCE (15%)

 

1.       Assist with orientation, screening, recruitment, and retention of volunteers.

2.       Assist in training of teen volunteers, both at the Crisis Clinic and in the community. 

3.       Work with Youth Services Manager to continue developing strategies, collaborations, and training for anti-oppression/anti-racism work.

4.       Assure accuracy of volunteer program and volunteer data entered.

5.       Maintain and enter data for YSSB database and caller demographics.

 

D.  QUANTITY AND QUALITY OF WORK/WORK HABITS  (10%)

 

  1. Arrive at work on time and maintain regular attendance.
  2. Follow personnel policies and procedures.
  3. Cooperate with others and provide peer support.
  4. Show respect to co-workers, volunteers and customers/clients.
  5. Demonstrate collaborative decision-making and team-building behaviors; motivate staff and volunteers to outstanding performance.
  6. Accept constructive feedback.
  7. Make appropriate use of supervisors.
  8. Participates in trainings and meetings as requested by supervisor.
  9. Develop and maintain effective working relationships across the organi­za­tion; promote a healthy work environment.
  10. Communicate clearly, concisely and accurately, both verbally and in writing
  11. Demonstrate effective organizational skills.
  12. Suggest solutions to identified problems.
  13. Effectively manage his/her own stress while supporting a calm and produc­tive work environment.