Crisis Clinic has been a first call for help for people in need of emotional support and social services for nearly 50 years. Today, we are a nationally recognized leader in mental health, crisis intervention, suicide prevention, and information and referral services.
We are proud to offer a series of community trainings designed specifically for mental health and social service providers working in King County. Each course is conducted by a caring, skilled professional with years of hands-on experience in their field.
Our hope is that you will walk away with the knowledge and practical skills you need to more effectively help your clients.
Dealing with Difficult People
Wednesday, December 11, 2013
9:00 am – 12:00 pm
Many organizations are committed to providing quality customer service and meeting the needs of their clients while treating them with dignity and respect. This can be a real challenge when faced with a negative person who knows how to push your buttons.
In this training, you will learn how to engage with difficult people more effectively by setting boundaries and identifying your own triggers. This training is suitable for anyone who regularly interacts with the public as part of their job including receptionists, administrative and customer service staff, as well as supervisors and managers. $75 Register Now!
Community Training and ASIST 2014 ASIST | Applied Suicide Intervention Skills Training *[13 CEUs]
ASIST is a two-day, skills-based training program in suicide first aid. Like CPR, training in suicide intervention develops skills that reduce the immediate risk of death until other resources can be mobilized. ASIST provides practical training for caregivers of all kinds including: first responders, mental health professionals, teachers, social workers, community volunteers, or anyone concerned about family or friends. For more information, please download our ASIST flyer in PDF. Cost: $295
Two Upcoming Sessions:
Friday & Saturday, January 10-11, 2014
8:30 am – 4:30 pm Register Now!
Saturday & Sunday, March 15-16, 2014
8:30 am – 4:30 pm Register Now!
(Cost includes a non-refundable materials fee of $40.Two-day attendance mandatory for certificate and/or credits.)
This training has been approved for 13 CEUs for Washington State Licensed Mental Health Counselors, Licensed Marriage and Family Therapists, and Licensed Social Workers. WMHCA Provider #1305.
The Art of Referral & Accessing Community Resources
Wednesday, January 22, 2014
9:00 am – 12:00 pm
There is an art to making referrals, especially at times when resources are scarce. In the first part of this training, you’ll learn interviewing techniques, ways to build rapport, and how to help clients advocate for themselves when seeking assistance.
The second part of this course focuses on quickly and efficiently locating resources using the tools of King County 2-1-1. We’ll show you the best way to navigate our online database, Community Resources Online, as well as how to make use of Resource Talk and Emergency Services Brochures. Learning to apply these tools in concert with one another will allow you to make the most of your time when working with clients.
$75 Register Now!
Suicide & Crisis Intervention *[3 CEUs]
Thursday, January 30, 2014
9 am – 12:30 pm
How do you determine if a client is suicidal and what can you do to help? In this training, you’ll learn how to recognize the warning signs of suicide and determine when someone is at risk. We’ll explore approaches to suicide management and crisis intervention that anyone can use to more effectively communicate with clients in crisis. $75 Register Now!
- Recognize common feelings of people experiencing crisis
- Identify and recognize characteristics that nearly all suicidal persons share
- Ask the right questions in order to assess the lethality of a situation
- Understand the goals of crisis intervention techniques
- Identify and apply the three parts of the crisis intervention process
*New legal requirements in Washington State require mental health professionals to complete six (6) hours of training in suicide assessment, intervention, and management. This training has been approved for three (3) CEUs for Washington State Licensed Mental Health Counselors, Licensed Marriage and Family Therapists, and Licensed Social Workers. WMHCA Provider #1305
Dealing with Difficult People & Battling Compassion Fatigue
Black River Training & Conference Center, Renton, WA
Thursday, February 20, 2014
9:00 am – 4:00 pm
In this combined full-day training, you’ll learn how to engage with difficult people more effectively while also attending to your own self-care needs.
- Learn ways to identify triggers and set boundaries with difficult people who know how to push your buttons.
- Explore signs and symptoms of compassion fatigue and assessing the level of satisfaction and burnout in your own life.
- Walk away with tools to help you find professional/personal balance and prioritize self care in a guilt-free way.
This training is suitable for anyone who regularly interacts with the public as part of their job including receptionists, administrative and customer service staff, as well as supervisors and managers.
$150 Register Now!