Allie Franklin, Executive Director
Allie joined Crisis Clinic as the Executive Director in 2017. She brings over 20 years of leadership experience to the position. She previously served as the Associate Vice President of Clinical Operations at Optum Pierce Behavioral Health Organization and WA Health Homes. She also held leadership positions at Group Health Cooperative and the Veterans Administration. Franklin is a nationally recognized expert in childhood grief and loss, and sits on the Board of Directors for The Compassionate Friends, a bereavement support organization with chapters throughout the US. She holds a Master of Science in Social Work degree from The University of Texas at Arlington and is a Licensed Independent Clinic Social Worker in Washington State. afranklin@crisisclinic.org 

Susan Gemmel, 2-1-1 Director, King County 2-1-1
Susan joined Crisis Clinic as the Community Information Line Supervisor in 2003 and took on the role of Director in 2005. She is responsible for the 2-1-1 call center and resource center departments. She led the transition to become the official 2-1-1 provider for King County as part of a statewide 2-1-1 network. She serves on the 211US Steering Committee, the 211US State Directors Task Group and the Aging & Disability Resource Network (ADRN) in King County.  Susan has over 10 years of experience in call center management and operations in both for-profit and non-profit organizations, and has a diverse professional background that includes training and customer service. She has a Master’s in Organizational Management from the University of Phoenix.  sgemmel@crisisclinic.org

Coral Letnes, Business Manager
Coral has been with Crisis Clinic since 1983. As Business Manager, Coral oversees human resources, finance and compliance activities. Coral was instrumental in the development of Teen Link after her daughter, Audra, was murdered by an abusive boyfriend. Recognizing the isolation that teens experience, Coral advocated for a help line that could respond to teens that were in emotional distress. Thus, in 1996 Teen Link, a teen answered help line, was created and is dedicated to Audra’s memory.  cletnes@crisisclinic.org

Carrie McBride, Development and Community Relations Manager
Carrie joined Crisis Clinic in 2012. She oversees fund development, marketing and community outreach activities, including our website and social media. Previously, she worked in fundraising and communications for a local mental health agency, and spent time as an elected official while living in Michigan. She has a B.A. in Communications and Social Sciences from the University of Washington. cmcbride@crisisclinic.org